Privacy Policy
1. Introduction
Welcome to Nikahelite. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nikahelite.com (the “Site”), register as a member, or use our matrimonial/match-making services (the “Services”).
By accessing or using the Site and/or Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
When you register or create a profile on the Site, we collect information that you voluntarily provide:
-
Name, gender, date of birth/age, religion, mother tongue, country, mobile number, email address, profile photos, and other personal details.
-
Information you provide about your preferences, desired partner attributes, marital status, family background, education, occupation, etc.
-
Communications between you and us (e.g., support requests) or messages you send through the Site (if applicable).
2.2 Information Automatically Collected
We also collect certain information automatically when you use the Site:
-
IP address, browser type and version, operating system, pages you viewed, time and date of your visit, time spent on pages, how you arrived at our Site (referrer URL).
-
Cookies, web-beacons and similar tracking technologies to recognise your device, remember your preferences, compile aggregated usage statistics, and improve functionality.
2.3 Third-Party Data
We may receive information from third parties if you link or use third-party services (for example social login, payment services, or other integrations). We will indicate where this is the case.
3. Use of Your Information
We use your information for the following purposes:
-
To provide, operate and maintain our Services, including enabling you to create a profile, search for matches, receive notifications, and connect with other members.
-
To verify your identity, validate your membership, and ensure the authenticity of profiles (for example, to help us maintain a “Verified Members” environment).
-
To communicate with you – for example to respond to your inquiries, send updates, newsletters, promotional notices (with your consent), or service announcements.
-
To personalise your experience: to deliver content and features more relevant to you, such as suggesting matching profiles, remembering your preferences, and assisting in navigation.
-
To monitor, analyse and improve Site performance, user experience, and to detect, prevent and address technical issues or abuse.
-
To comply with our legal obligations, enforce our Terms & Conditions, or protect our rights, property or safety and that of our users.
4. Disclosure of Your Information
We will not sell your personal information to third parties. However, we may disclose your information in the following situations:
-
With other members of the Site: When you choose to make certain profile information visible to other members (according to your account settings), that information may be disclosed to those members.
-
Service providers: We may engage third-party service providers (such as hosting, data storage, payment processing, analytics) to perform services on our behalf. These providers will only have access to the information necessary for them to perform their functions, and are contractually required to keep it confidential and secure.
-
Legal and safety reasons: We may disclose your information if required by law, regulation, legal process or governmental request; to protect our rights or property or those of others; to enforce our Terms & Conditions; or in connection with a corporate transaction such as merger, acquisition or sale of assets.
-
Aggregated or anonymised information: We may share aggregated or de-identified information that does not reasonably identify you as an individual.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage information and personalise your experience. You may configure your browser to refuse cookies or alert you when cookies are being used. However, if you disable cookies, parts of the Site may not function properly.
6. Data Retention
We will retain your personal data for as long as your account is active or as needed to provide you with our Services, and as required to comply with our legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account and data, we will delete most of your personal data unless otherwise required by law or certain legitimate business purposes persist (e.g., fraud prevention, legal compliance).
7. Security of Your Information
We implement security measures designed to protect your personal information from unauthorised access, alteration, disclosure or destruction. These include encryption (where appropriate), access controls, secure servers, and regular monitoring. Nonetheless, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
-
Access: You may request a copy of the personal data we hold about you.
-
Correction: You may request correction of inaccurate or incomplete personal data.
-
Deletion: You may request deletion of your personal data (subject to legal or contractual exceptions).
-
Restriction or objection: You may ask us to restrict or object to our processing of your personal data for certain reasons (e.g., direct marketing).
-
Withdrawal of consent: If we process your data based on your consent, you may withdraw that consent at any time (without affecting processing prior to withdrawal).
To exercise any of these rights, please contact us at our support address (see Section 10). We may require verification of your identity before acting on your request.
9. Children’s Privacy
Our Services are intended for users 18 years or older. We do not knowingly collect personal data from children under 18. If you believe we might have collected information from a child under 18, please contact us to request deletion.
10. International Transfers
As we operate globally or across various jurisdictions, your information may be transferred to, stored, or processed in countries other than your country of residence. By using our Services, you consent to the transfer of your information to such countries. We will take reasonable steps to ensure any such transfers are subject to appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: admin@nikahelite.com
Thank you for trusting Nikahelite. We value your privacy and are committed to maintaining the confidentiality, integrity, and security of your personal information.